Protecting our clients’ and customers’ privacy is of paramount importance to Leighton Vans.
It is our policy that no client or customer information obtained by us is sold or made available to third parties except where:
We will not share non-public personal information about our clients/customers with non-affiliated third parties without consent except for the purposes described within this policy.
This Privacy Policy explains how Leighton Vans collects, uses, stores, processes, and protects personal information.
In connection with providing services, vehicle sales, vehicle finance support, vehicle rental services, aftersales support, and related business operations, we may obtain information about clients/customers from the following sources:
To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).
We obtain this information via Creditsafe Business Solutions Limited, which uses its data partner TransUnion International UK Limited to supply consumer credit and identity data.
The information we receive may include data relating to your identity, credit commitments, payment history, affordability information, financial associations, and public record information. This information is used solely for legitimate business purposes including:
Creditsafe Business Solutions Limited is authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number: 742313).
TransUnion International UK Limited is authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number: 805757).
Further information about how Creditsafe and TransUnion process personal data can be found within their privacy notices:
The information collected is necessary for providing services and conducting legitimate business operations including:
Please note these lists are not exhaustive. Appropriate safeguards are implemented to protect all personal data held by Leighton Vans.
Personal data is processed and stored in accordance with applicable UK data protection laws and this Privacy Policy.
Access to personal data is restricted to authorised personnel only and appropriate technical and organisational security controls are maintained.
Where personal data is transferred outside the United Kingdom or European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with UK GDPR requirements. These safeguards may include:
We may use third-party systems and service providers for communication, marketing, data storage, operational support, and business management purposes.
Leighton Vans maintains appropriate technical and organisational measures to protect personal data against:
Leighton Vans also maintains measures relating to:
While no system can guarantee absolute security, Leighton Vans takes reasonable and proportionate steps to safeguard personal information.
Leighton Vans retains personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax, regulatory, and reporting obligations.
In most cases, personal data will be retained for a period of up to 7 (seven) years following the end of a customer relationship unless a longer retention period is required by law or regulatory obligations.
Following expiry of the applicable retention period, personal data will be securely deleted, destroyed, or anonymised.
Under UK GDPR and applicable data protection legislation, individuals have rights relating to their personal data including:
Requests relating to personal data should be submitted in writing to Leighton Vans. We will normally respond within one calendar month.
Certain rights may be restricted where:
The UK General Data Protection Regulation (UK GDPR) requires organisations to identify lawful bases for processing personal data.
Leighton Vans may process personal data under one or more of the following lawful bases:
We may use automated systems and tools to support certain business processes including:
These systems may analyse personal data using predefined criteria or rules to generate indicators, scores, or recommendations to assist our staff during reviews and operational processes.
However, Leighton Vans does not make decisions that have legal or similarly significant effects on individuals based solely on automated processing. Any such decisions are subject to meaningful human review before a final outcome is determined.
The use of these systems may influence the speed, priority, or level of review applied to an application or request, but individuals will not be subject to automatic rejection or adverse decisions without human involvement.
We may disclose non-public personal information to non-affiliated third parties where necessary for the provision of services or where required or permitted by law, including:
We do not sell client/customer personal information to third parties for marketing purposes.
Where permitted by law, Leighton Vans may send marketing communications relating to products, services, promotions, or updates that may be relevant to you.
Individuals may opt out of marketing communications at any time by contacting us or using unsubscribe options provided within communications.
If it becomes necessary to disclose personal information in a manner materially different from this Privacy Policy, affected individuals will be notified where required by law.
Leighton Vans may use cookies, analytics tools, and similar technologies to improve website functionality, monitor website performance, and enhance user experience.
This may include the use of services such as Google Analytics and Microsoft services which may collect technical information including IP addresses, browser information, and website usage data.
Further information regarding cookies and analytics technologies may be provided within our Cookie Policy.
Leighton Vans takes the protection of personal information seriously and maintains physical, electronic, and procedural safeguards to protect personal data.
If you have questions regarding this Privacy Policy, your personal data, or wish to exercise your rights, please contact Leighton Vans via our website contact page, email, telephone, or postal correspondence.
This Privacy Policy applies to individuals who obtain, enquire about, or have obtained services, products, rentals, finance-related services, or support from Leighton Vans and associated businesses.
Leighton Vans reserves the right to amend or update this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements.
Updated versions will be published on our website where applicable.
Provision of Personal Data
Is the provision of personal data statutory or contractual?
The provision of certain personal data is primarily contractual and, in some circumstances, required to meet legal and regulatory obligations.
Personal data is required to:
enter into and perform contracts with customers, suppliers, or business partners.
process orders, manage accounts, and deliver goods and services.
verify identity and prevent fraud; and
comply with applicable legal, regulatory, accounting, and tax obligations.
What are the consequences of not providing personal data?
If you choose not to provide the personal data, we request:
we may be unable to enter into a contract with you.
we may be unable to fulfil orders, supply goods, or provide services.
we may be unable to conduct necessary verification, compliance, or fraud prevention checks; and
as a result, our services may be delayed, restricted, or declined.
Where personal data is requested for optional purposes, such as marketing communications, providing this data is not mandatory, and you may withdraw your consent at any time without affecting your ability to receive goods or services from us
Contact: [email protected]